Our success is totally dependent on how satisfied our customers are with our performance regarding our:

  • Pro-activeness
  • Professionalism
  • Honesty and trustworthiness
  • Reliability
  • Understanding customer needs
  • Industry knowledge
  • Quality of our products
  • Quality of our installations
  • Quality of our service and support
  • Adherence to our stated Mission and Core Values


Customer References

We are proud to invite you to contact the following customers to discuss their experiences in dealing with us:

  • Retreat Care – Bangalor Retreat and Ashmore Retreat:
    • Vince Schokman, Owner, (07) 3399 6367
  • Southern Cross Care – Illoura Village:
    • Shirlee Nichols, Facility Manager, (07) 4662 7182
  • Southern Cross Care – Allora The Homestead:
    • Tom French, Maintenance Manager, (07) 4666 3588
  • Beaumont Care:
    • Tanja Barri, Finance and Admin Manager, (07) 3883 2457
    • Ian Pitkeathly, Fire and Work Safety Advisor, (07) 3883 2457
  • Balranald Retirement Hostel:
    • Genevieve McConnell, Hostel Coordinator, (03) 5020 1035
  • Jimbelunga Nursing Centre:
    • Renee Cole, Director of Nursing, (07) 3807 0655
  • ROC Radio Oncology Centres:
    • Peter Hancock, Director of Nursing, (07) 3447 1920


Click to expand and view testimonial:

Talley Haven Aged Care

Nicky Raph Testimonial I am so pleased to have found Electrotek.   We had been using floor mats for falls risk mitigation, as we were told our NurseCall System was unable to manage bed mats. However, Electrotek visited our site and offered to set up a bed mat on loan in order to ascertain if it achieved better outcomes than the floor mats we were using. It was no risk for us, as there was no obligation to purchase unless I was convinced it was warranted.   The resident we chose to trial the bed mat with, who had been having falls regularly prior, had no falls for the week of the trial. I was convinced this was the way to go. Since then I have purchased a number of bed mats and I am so pleased with the lowered incidence of falls as a result.   It is refreshing and pleasing to now have a supplier that is co-operative and genuinely committed to helping me find the best solutions for resident care. I would recommend anyone in our Sector seek the advice and support of Electrotek as a first step to resolving any challenges where an electronic solution is a possibility.   Nicky Raph Clinical Manager   Talley Haven Aged Care Facility

Ashburner Francis – Darwin
25th August 2014
To whom it may concern:
Re: Theo Kuppens – Director Electrotek P/L Brisbane, Qld.
I Graham Heaslip, Director of Ashburner Francis consulting engineers confirm we are an established and certified Electrical and Mechanical consulting practise successfully operating many offices across Australia and provide this reference for Theo Kuppens.
I do hereby confirm that I have known Theo in our services industry for more than twenty (20) years, and generally through the Ashburner Francis and one of a professional working relationship in providing Emergency Call system installations. During that period I have worked alongside Theo on many many projects and acknowledge the quality of workmanship, technical design and trade leadership that he offers our clients.
I confirm knowledge of Theo and his company, Electrotek and their expression of interest to tender and work with other clients, consultants and other project teams and we offer his team full support and look forward to continuing our working relationship wherever able.
I would have no hesitation in referring for Theo and Electrotek in their bid for other successful project quests. Listed below are recent and or current projects that Ashburner Francis and Electrotek have teamed up to provide a quality product:
  • Nazareth House, Wynnum
  • Nazareth Care, Australia
  • Royal Antediluvian Order of Buffaloes, Australia
  • Lodges of George, Kippa Ring
  • St Pauls Terrace, Fortitude Valley

Graham Heaslip. Director   Ashburner Francis – Darwin

Masonic Aged Care

November 2015   To whom it may concern   It is with great pleasure that I have been asked to recommend Electrotek Pty Ltd.   I have known Theo Kuppens the owner, professionally for sixteen years. Electrotek continue to provide Emergency Call System component installation and service to Masonic Care Qld aged care facilities in a cost effective, timely and professionally competent manner.   The scope of work undertaken on these projects has varied from design liaison and site installation including a variety of Emergency Call Systems (ECS), Communication, Security, MATV and Access control activities.   The most recent projects being undertaken under my leadership are a complete design and construct package for the upgrade of 5 x Masonic Aged Care facilities in the Brisbane, SE Qld, and Nth Qld regions over the next 2 – 5 years.   Theo and his employees have always displayed a high degree of integrity, responsibility, and ambition. He is definitely a leader rather than a follower. In addition to his excellent organizational skills he has the ability to focus and see a project through to completion, with exceptional end results.   Electrotek Pty Ltd is an asset to the Aged care building community, and I am happy to give them my whole-hearted endorsement.   Sincerely   John Byrne General Manager – Building Projects   Masonic Care – Queensland

Unit 1, 39 Enterprise St Cleveland Qld 4163 Australia

Ph: 1300 767 407

[email protected]

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