INDUNA Range: Transform Your Aged Care Communications

Our state-of-the-art INDUNA nursing communication solutions supported with the ECall Alarm Server Management Platform are designed to tackle workflow, patient safety, connectivity, and implementation challenges in all healthcare facilities. With flexibility, scalability, and reliability at its core, our nurse call systems improve operational cost efficiencies and ensures top-quality care without the need for external ongoing maintenance vendor costs.
Check out our INDUNA nursing communication solution range below.

INDUNA Connect

Our custom-engineered IP Solution – INDUNA Connect seamlessly integrates with any nursing call system to enhance cost efficiency and quality of care for our clients, achieving the following benefits:

Customised Solutions

Seamlessly integrate Induna Connect with your existing aged call systems with no downtime to your operations. We also tailor our solutions to meet your unique needs.

Operational Efficiency

Improve staff management, utilisation and response times with INDUNA Connect. You also will not require the need for ongoing maintenance vendor costs. This will boost your bottom line through better control and visibility of your aged care facility.

Affordable Alternative

Save significant costs with Induna Connect. An affordable alternative to other nurse call systems that don’t require significant investment in system upgrades.

Automated Reporting

Enjoy simple and easy automated dashboard reporting. Giving you 100% accuracy and peace of mind for response time audits and compliance requirements.

How Does INDUNA Connect Work?

Wireless network, integrated hardware and software solution that seamlessly integrates with various protocols through an API.

The ability for Nurse Call Duress or other Alarm event triggers via the ECall App.

Unlimited Mobile handset connections to the ECall App.

Two-way communication notifications including unlimited phone or video calls between the carers via the Ecall App.

Intercom facility management featurefor staff access and visitors to your Aged Care facility

Smart phone (iOS/Android) device with email and SMS capabilities, making it accessible to staff members on the go.

SQL database for reporting and auditing purposes, as well as a dashboard visualisation reporting platform for easy access and analysis of data.

INDUNA Wireless: Nurse Call System

The INDUNA wireless nurse call system is a wireless-based nurse call using the ISM (Industrial Scientific Medical) radio spectrum. It is designed and powered by INOVONICS and comes in three variations – Wireless Pro, Wireless Lite and Wireless Mini.
Features Wireless PRO Wireless Lite Wireless Mini
Reporting X X
Self-monitoring and maintenance capability
Number of end points Unlimited Unlimited Max 20
Scalable X
Suited for Locations Medium-Large Small-Medium Small

INDUNA IP PRO: Nurse Call System

Operational Efficiency: Improve your facility's operational performance with INDUNA IP Pro. Our solution streamlines staff management, optimises resource utilisation and accelerates response times. It also eliminates the need for ongoing maintenance vendor costs, improving overall cost efficiencies.

The INDUNA IP Pro Nurse Call System is proudly designed and manufactured in Australia.

It features an advanced modular design that offers substantial flexibility to cater to individual customer needs.

The INDUNA IP PRO is best suited for medium to large size facilities where a user-friendly nurse call system with detailed, comprehensive reporting is required. This can include Aged Care Facilities, Hospitals, and large clinics.

ECall Alarm Server Partner

What is an ECall Alarm Server? It is a specialised nurse call software solution designed exclusively for healthcare facilities. ECall enables a seamless integration across a wide range of nurse call and message platforms into a unified software solution.

Maximise the Value of your latest INDUNA IP Pro Nurse Call System with your older systems. Either way it is a winning solution for your business.

Transform clinical workflows with ECall by introducing scheduled checks for individual clients at specific facility locations. There is also a unique feature for all your staff to physically confirm their duties at designated locations. Also run reports at later dates to check your healthcare professionals are meeting expectations.

Excellence in Communication with the right staff receiving important messages at the right time, aligned to their rostered schedules. This ensures the demands of your operational needs are met.

Cleo Anderson

Office Administrator

Cleo is an experienced administrator with a strong history working in large corporate settings and was the National Operations Support Lead for a big not-for-profit organisation. Other strings to her bow include marketing, as well as a demonstrated ability to manage and coordinate a multitude of tasks.

Cleo’s qualifications include a Bachelor of Accounting/Business Administration and a Diploma of Community Services Management.

She’s not only the smiling face around the office, but also oversees all the administrative functions and provides operation support and manages compliance.

Joseph Dass

Electronic Technician

Joseph holds years of experience maintaining and installing Radio Broadcast equipment, Drive-Through equipment, Public Address systems, as well as Nurse Call systems with private health and large medical practices. His experience working with electronic equipment extends to cable installation, maintaining radio repeaters, paging and dect phone systems. He enjoys all facets of his role, including the on-site, installations and customer interactions, as much as he enjoys the pre-install workshop preparation required in making nurse call equipment specific to individual customer needs and bespoke modifications.


  • Diploma in Telecommunications Engineering.
  • Broadcast Technician Certificate
  • Diploma in Christian Ministry.

Jan Dela Cerna

Operations Manager

Jan holds the challenging position of Operations Manager at Electrotek and has been integral to the success of the company since 2015  and is involved with different aspects of operations, including servicing, installation, manufacturing, technical support, warehouse management, project management, and leading a team of technicians across Australia. 

Jan holds a Bachelor’s Degree in Electronics and Communications Engineering and a Diploma in Project Management.

Neil Davey

Chief Engineer

Neil has worked in a variety of sectors in an engineering and development capacity, his roles include Research and Development with CRC for Microtechnology on Athlete Monitoring with the Australian Institute of Sport. Neil’s name is prominent on multiple patents.

Neil’s functions include the technical direction of the company, guidance and oversite of hardware and software systems.

Previously Neil has held product development roles, from prototype stage to small scale production. The development of engine control system for LPG and LNG fuel delivery to heavy vehicles, as well as the development of onboard data collection and monitoring systems for heavy vehicles (surface and underground).

Neil has underpinned not only the technical requirements of Electrotek, but the team as well, training and providing guidance to the team of technicians.


  • Bachelor of Engineering in Microelectronic Engineering (Hons)
  • Master of Philosophy

Belinda Kuppens

General Manager

Belinda has over 30 years’ experience in executive support and office management positions through small companies and corporate, including FMCG’s, leading accounting firm and Telstra (in Australia).  She was integral to creating and growing Electrotek where she now holds the role of General Manager.

Belinda’s passion for success in business and in caring for customers drives her to lead from the ground up extracting the best from her team and for her customers.

Belinda holds various supporting qualifications including Certificate IV in Small Business Management.

Theo Kuppens

Managing Director

Theo Kuppens is the Managing Director of Electrotek, an established provider of emergency communication, electronic security, and telephony solutions within the health and aged care industries.

With over 30 years industry experience, he has a broad background and experience in technology covering Information Technology (IT), electronics, telecommunications, audio-visual engineering, and electronic security.

With this industry knowledge and experience, he is well placed to look at technology issues facing clients within the health and aged care sectors from a solutions-based perspective rather than the traditional product “one shoe fits all” methodology.

He is still “hands-on” and, together with the engineering and technical team, continues to look at evolving technologies that will improve operational efficiencies, staff safety, and reduce “cost of ownership” of installed systems by empowering onsite maintenance personnel.


  • Diploma of Electronic Engineering.
  • Diploma of Project Management
  • Certificate IV in Marketing
  • Telecommunications Electrician/Mechanic

Marc Prospero


Marc has held numerous C-suite positions at small to medium enterprises, large public companies and the Not For Profit sector. He has worked across multiple industries including health, security, law enforcement, education, retail, real estate and government. Marc holds master level qualifications in business administration and public policy, and he lectures part-time at the Australian Catholic University (Executive Education – Business, Leadership and Risk).