Genus Care

Stay Connected. Stay Safe.

Genus Care’s all-in-one communication device monitors, alerts and allows secure video calls and sharing of photos for your aged care residents. Giving you peace of mind anytime, anywhere.

It also has the ability to seamlessly integrate with our existing nursing call system, the Induna Connect range. Allowing you to improve operational cost efficiencies and the quality of care for your clients.
Watch the Video and See How Genus Care Works (1 min)

Helping Seniors to Stay Connected

Genus Care simplifies remote care living for Seniors. It is more than just a smart digital frame. It has 7 in-built intelligent sensors that alerts and monitors air quality, sound, touch, humidity, temperature, light and movement supported via the Genus Care App.

Community Portal Dashboard

The Genus Home Care System connects to the Community Portal Dashboard so you can manage ALL your aged care clients under one single data view. It will give you better management and control of your staff’s workload, such as the ability to:

How Does the Genus Care work?

Genua Care 05

Connect with the Genus App

You can connect to the Genus Care frame using the Genus App that comes with a subscription plan, allowing you to keep an eye on your loved ones anytime, anywhere. You can even set weekly reminder alerts to regularly stay in touch, reducing any chance of loneliness.

Introducing the Genus Mobile SOS Button & FLIC Button

Genus Care remote

Genus Care FLIC Button for Remote Connection

The FLIC Button is suited when your aged care resident is
within your facility and requires immediate attention and help.

How Does it Work?

  • Connectivity: With a press of the FLIC button, your aged care resident can make calls within 25m of the Genus Frame. It is also compatible with Android and iOS via the Genus Care App.
  • Waterproof: You can wear it during showers with the included lanyard.
  • Placement: The FLIC button can stick on any surface around the home.
  • Battery: It also comes with a 3-year replacement battery life.



Share photos, make video calls, monitor living environment and direct contact when needed.

There is no other communications device like Genus Care in Australasia. It connects, monitors and alerts, keeping your aged care clients safe and secure when at home.

Independent Living

Help your aged care residents live in the comfort of their own home.

Peace of Mind 24/7

Set alerts via the App to detect any changes from standard routines.

Stay Connected

Simply send photos to the Genus care photo frame from your phone and make video Calls.

NDIS Funding

Genus Care is available for NDIS funding through our partner, Holistic Care Provider, a Registered NDIS Provider. This makes purchasing hassle free!

Cleo Anderson

Office Administrator

Cleo is an experienced administrator with a strong history working in large corporate settings and was the National Operations Support Lead for a big not-for-profit organisation. Other strings to her bow include marketing, as well as a demonstrated ability to manage and coordinate a multitude of tasks.

Cleo’s qualifications include a Bachelor of Accounting/Business Administration and a Diploma of Community Services Management.

She’s not only the smiling face around the office, but also oversees all the administrative functions and provides operation support and manages compliance.

Joseph Dass

Electronic Technician

Joseph holds years of experience maintaining and installing Radio Broadcast equipment, Drive-Through equipment, Public Address systems, as well as Nurse Call systems with private health and large medical practices. His experience working with electronic equipment extends to cable installation, maintaining radio repeaters, paging and dect phone systems. He enjoys all facets of his role, including the on-site, installations and customer interactions, as much as he enjoys the pre-install workshop preparation required in making nurse call equipment specific to individual customer needs and bespoke modifications.


  • Diploma in Telecommunications Engineering.
  • Broadcast Technician Certificate
  • Diploma in Christian Ministry.

Jan Dela Cerna

Operations Manager

Jan holds the challenging position of Operations Manager at Electrotek and has been integral to the success of the company since 2015  and is involved with different aspects of operations, including servicing, installation, manufacturing, technical support, warehouse management, project management, and leading a team of technicians across Australia. 

Jan holds a Bachelor’s Degree in Electronics and Communications Engineering and a Diploma in Project Management.

Neil Davey

Chief Engineer

Neil has worked in a variety of sectors in an engineering and development capacity, his roles include Research and Development with CRC for Microtechnology on Athlete Monitoring with the Australian Institute of Sport. Neil’s name is prominent on multiple patents.

Neil’s functions include the technical direction of the company, guidance and oversite of hardware and software systems.

Previously Neil has held product development roles, from prototype stage to small scale production. The development of engine control system for LPG and LNG fuel delivery to heavy vehicles, as well as the development of onboard data collection and monitoring systems for heavy vehicles (surface and underground).

Neil has underpinned not only the technical requirements of Electrotek, but the team as well, training and providing guidance to the team of technicians.


  • Bachelor of Engineering in Microelectronic Engineering (Hons)
  • Master of Philosophy

Belinda Kuppens

General Manager

Belinda has over 30 years’ experience in executive support and office management positions through small companies and corporate, including FMCG’s, leading accounting firm and Telstra (in Australia).  She was integral to creating and growing Electrotek where she now holds the role of General Manager.

Belinda’s passion for success in business and in caring for customers drives her to lead from the ground up extracting the best from her team and for her customers.

Belinda holds various supporting qualifications including Certificate IV in Small Business Management.

Theo Kuppens

Managing Director

Theo Kuppens is the Managing Director of Electrotek, an established provider of emergency communication, electronic security, and telephony solutions within the health and aged care industries.

With over 30 years industry experience, he has a broad background and experience in technology covering Information Technology (IT), electronics, telecommunications, audio-visual engineering, and electronic security.

With this industry knowledge and experience, he is well placed to look at technology issues facing clients within the health and aged care sectors from a solutions-based perspective rather than the traditional product “one shoe fits all” methodology.

He is still “hands-on” and, together with the engineering and technical team, continues to look at evolving technologies that will improve operational efficiencies, staff safety, and reduce “cost of ownership” of installed systems by empowering onsite maintenance personnel.


  • Diploma of Electronic Engineering.
  • Diploma of Project Management
  • Certificate IV in Marketing
  • Telecommunications Electrician/Mechanic

Marc Prospero


Marc has held numerous C-suite positions at small to medium enterprises, large public companies and the Not For Profit sector. He has worked across multiple industries including health, security, law enforcement, education, retail, real estate and government. Marc holds master level qualifications in business administration and public policy, and he lectures part-time at the Australian Catholic University (Executive Education – Business, Leadership and Risk).