When I was the head of Masonic Care IT I made all the technical decisions regarding Nurse Call and security technology. We were having huge issues with a big supplier and we just weren’t getting what we wanted. I have an engineering background and because of that I really could understand Electrotek’s solution, so I chose them. I get a bit worried about some of the other providers – the big companies and all their marketing hype. The wow factor that other companies go on with tends to get in the way of finding a result that is cost-effective and robust, but I could see through that and I picked the most effective engineering solution that would give us what we needed. We did three fairly significant installations with Electrotek. Some of our locations were very difficult and the solutions they offered just worked. They stand out in terms of their responsiveness (particularly in terms of helping solve our configuration problems), value for money (pricing structure), ease of installation and seamless integration with old systems.