EkoTek Assist Fob

The EkoTek Assist Fob is a cutting-edge device that offers a comprehensive range of features to meet various needs, particularly in emergency situations. This innovative device is designed to provide users with a sense of security and peace of mind, knowing that help is just a click away.   One of the key features of the EkoTek Assist Fob is […]

2701 Falls Monitor with Safetime Support

.The 2701 Falls Monitor with Safetime Support is a revolutionary new product designed to improve safety and security for individuals at risk of falling. This innovative device combines advanced technology with reliable monitoring capabilities to provide peace of mind for both users and their caregivers.   The 2701 Falls Monitor is equipped with a variety of features that make it […]

Invonics EN1221 Waterproof

If you or a loved one requires a personal emergency response system, you may be interested in the innovative waterproof pendants offered by Inovonics. These pendants are small, light, and comfortable to wear, making them an ideal choice for individuals who want to maintain their independence while having access to help when needed.   One […]

Empowering Businesses with Litum Real-Time Location Tracking (RTLS)

In today’s fast-paced and dynamic business landscape, the ability to track assets, employees, and processes in real-time is invaluable. With Litum Real-Time Location System (RTLS), businesses across various industries can harness the power of real-time tracking to enhance safety, efficiency, and operational visibility, ultimately driving productivity and peace of mind. Imagine the possibilities when you can effortlessly […]

Call Bell System for Hospitals: Enhancing Patient Care and Communication

Hospitals play a crucial role in providing healthcare services to the community, and one aspect that can greatly impact patient satisfaction and overall care is effective communication. To ensure prompt assistance and a seamless patient experience, hospitals have implemented a call bell system. This innovative system has revolutionized communication within healthcare facilities, allowing patients to […]

Empowering Healthcare Communication with Electrotek’s Nursing Communication Systems

INDUNA Connect: Seamlessly Integrating Communication Functions With INDUNA Connect, we offer a seamless integration of reporting and messaging functions with any Nurse Call system, optimising cost efficiency and care quality for healthcare providers. Our customised solutions ensure compatibility with existing Nurse Call systems, enhancing staff management, response times, and overall operational efficiency. By providing automated […]

Why Spectralink 7202 & 7722

The Spectralink 7202 and 7212 wireless DECT handsets are super dependable and super mobile! They are perfect for people working in specialized places like health and hospitality. You can even customize the menu to fit your needs. With these handsets, you can move around and still be reachable. And don’t worry about your battery dying, these […]

Aged Care Communication: Building Strong Connections and Empathy

Effective communication plays a vital role in the field of aged care. It is not just about conveying information, but also about building relationships, understanding, and empathy. In a setting where individuals may face physical and cognitive challenges, clear and compassionate communication becomes even more crucial. In this article, we will explore some important strategies […]

Why Use a Wireless SOS Call Button

In today’s fast-paced world, safety and security are of utmost importance. Whether you’re living alone, a senior citizen, or have health conditions that require immediate attention, having a reliable and accessible emergency alert system can provide you with peace of mind. One such device that is gaining popularity is the wireless SOS call button. What […]

Nurse Call Bell System: An Essential Tool for Effective Patient Care

Nurse Call Bell System: An Essential Tool for Effective Patient Care   Providing quality and timely patient care is a top priority in any healthcare setting. In order to ensure this, healthcare facilities rely on various tools and technologies to streamline their operations. One such important tool is the nurse call bell system.   What […]

Cleo Anderson

Office Administrator

Cleo is an experienced administrator with a strong history working in large corporate settings and was the National Operations Support Lead for a big not-for-profit organisation. Other strings to her bow include marketing, as well as a demonstrated ability to manage and coordinate a multitude of tasks.

Cleo’s qualifications include a Bachelor of Accounting/Business Administration and a Diploma of Community Services Management.

She’s not only the smiling face around the office, but also oversees all the administrative functions and provides operation support and manages compliance.

Joseph Dass

Electronic Technician

Joseph holds years of experience maintaining and installing Radio Broadcast equipment, Drive-Through equipment, Public Address systems, as well as Nurse Call systems with private health and large medical practices. His experience working with electronic equipment extends to cable installation, maintaining radio repeaters, paging and dect phone systems. He enjoys all facets of his role, including the on-site, installations and customer interactions, as much as he enjoys the pre-install workshop preparation required in making nurse call equipment specific to individual customer needs and bespoke modifications.


  • Diploma in Telecommunications Engineering.
  • Broadcast Technician Certificate
  • Diploma in Christian Ministry.

Jan Dela Cerna

Operations Manager

Jan holds the challenging position of Operations Manager at Electrotek and has been integral to the success of the company since 2015  and is involved with different aspects of operations, including servicing, installation, manufacturing, technical support, warehouse management, project management, and leading a team of technicians across Australia. 

Jan holds a Bachelor’s Degree in Electronics and Communications Engineering and a Diploma in Project Management.

Neil Davey

Chief Engineer

Neil has worked in a variety of sectors in an engineering and development capacity, his roles include Research and Development with CRC for Microtechnology on Athlete Monitoring with the Australian Institute of Sport. Neil’s name is prominent on multiple patents.

Neil’s functions include the technical direction of the company, guidance and oversite of hardware and software systems.

Previously Neil has held product development roles, from prototype stage to small scale production. The development of engine control system for LPG and LNG fuel delivery to heavy vehicles, as well as the development of onboard data collection and monitoring systems for heavy vehicles (surface and underground).

Neil has underpinned not only the technical requirements of Electrotek, but the team as well, training and providing guidance to the team of technicians.


  • Bachelor of Engineering in Microelectronic Engineering (Hons)
  • Master of Philosophy

Belinda Kuppens

General Manager

Belinda has over 30 years’ experience in executive support and office management positions through small companies and corporate, including FMCG’s, leading accounting firm and Telstra (in Australia).  She was integral to creating and growing Electrotek where she now holds the role of General Manager.

Belinda’s passion for success in business and in caring for customers drives her to lead from the ground up extracting the best from her team and for her customers.

Belinda holds various supporting qualifications including Certificate IV in Small Business Management.

Theo Kuppens

Managing Director

Theo Kuppens is the Managing Director of Electrotek, an established provider of emergency communication, electronic security, and telephony solutions within the health and aged care industries.

With over 30 years industry experience, he has a broad background and experience in technology covering Information Technology (IT), electronics, telecommunications, audio-visual engineering, and electronic security.

With this industry knowledge and experience, he is well placed to look at technology issues facing clients within the health and aged care sectors from a solutions-based perspective rather than the traditional product “one shoe fits all” methodology.

He is still “hands-on” and, together with the engineering and technical team, continues to look at evolving technologies that will improve operational efficiencies, staff safety, and reduce “cost of ownership” of installed systems by empowering onsite maintenance personnel.


  • Diploma of Electronic Engineering.
  • Diploma of Project Management
  • Certificate IV in Marketing
  • Telecommunications Electrician/Mechanic

Marc Prospero


Marc has held numerous C-suite positions at small to medium enterprises, large public companies and the Not For Profit sector. He has worked across multiple industries including health, security, law enforcement, education, retail, real estate and government. Marc holds master level qualifications in business administration and public policy, and he lectures part-time at the Australian Catholic University (Executive Education – Business, Leadership and Risk).