About Us

Welcome…….from the Managing Director


Thanks for visiting our website. Your interest is appreciated, and never taken for granted.

At Electrotek, we want to be different. That’s why I established the company in February 2006. I saw a void in the NurseCall market that I chose to fill.

I was sick and tired of the industry launching new products and telling everyone why they needed them, and how much better they were than anything previously.

My idea was to find out from the service delivery staff, in Facilities, what would make their job easier and enable them to deliver improved care. And from this market intelligence, I would have a team that engineered a “solution” driven outcome. It’s reverse engineering in a useful form.

Now, we have evolved into a business that does just that. Our people join us because they want to be a part of this adventure. And I am pleased to say we have attracted some incredible talent. All with us because of a specific specialised skill set, but also because they have values aligned with the company’s.

As the Managing Director, I endeavour to create a culture where all stakeholders are treated equal. The same level of respect for everyone – staff, suppliers and clients. I see them all as partners – because our future success relies on us all desiring the same outcomes.
I hope I can partner with you in one way or another, so we experience mutual benefit.

Talk soon,

Theo Kuppens

Managing Director

Our Vision

To be recognised as the technology solutions delivery hub for Aged Care and Health Care organisations, which thrives on referral and loyal service delivery partnerships.

Our Mission

To provide Aged Care and Health Services organisations with the most relevant technology solutions for their service delivery needs.

Core Values
  • Integrity in all actions
  • Loyalty with all stakeholders
  • Robust, mutually beneficial relationships
  • People focused, technology driven
  • Solutions always tied to desired outcomes

Why Choose Electrotek

Fast Turnaround

Here at Electrotek, we pride ourselves on our prompt and friendly service. We give you regular updates on your service job and you will be pleasantly surprised with our repair cost as well.


Support & Maintenance

Have complete peace of mind with our support & maintenance programs. If the same problem arises with this period we will do the repair free of charge until satisfied! This comes additional to manufacturer's warranty on service parts which may last up to a period of years

Certified Partner

We are Certified Partners for a number of well known brands such as ECall Solutions, Inovonics, Spectralink, etc. bringing you the latest technologies in the Aged Care industry!

Unit 1, 39 Enterprise St Cleveland Qld 4163 Australia

Ph: 1300 767 407

[email protected]

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